The IBM Multiplayer assessment tool assesses the journey of multiple team members to better align with other departments within their organization.
Challenge
• Provide a simplified user experience to share the asset within a few steps
• Create data visualizations for the acquired insights
• Differentiate multiple insights across an organization
Process
The Creative Lead participated in subject-matter expert (SME) interviews to gather initial information about the potential targeted professionals utilizing this assessment tool. After all data has been gathered the Creative Lead, UX Content Architect and I would hold synthesis sessions to interpret the information and start gathering insights.
We identified the professional’s needs for the assessment tool from the SME interviews. We researched various multiplayer applications and tools that could house and display individual and team consolidated data. The team and I worked to create a user flow targeting a persona taking the assessment and inviting other colleagues to participate along with a persona being invited to register and see the team results.
After multiple rounds of team user flow iterations, I was responsible for creating various wireframe options along with the Creative Lead of the project. I analyzed various multiplayer game applications to get more insight into the user interface and how to distinguish individual and team information. The solution for this was interactive data visualizations that displayed more than one data insight comparison. The wireframes were created using Invision to show the interactivity of the tool while keeping in the mind the user and business needs.
The team held reviews with IBM stakeholders of the project plus other interested parties within IBM to establish the creation of an IBM Multiplayer Assessment Tool template due to the future interest of other IBM business units utilizing this tool for their marketing efforts.
Responsibilities
• Collaborate with the project lead and copywriter to
determine the site map of the user experience
• Determine the interactivity of the survey and graphs/charts
• User interface design
• Create visualizations for data insight comparison
• Prototype the experience
• Annotate functionality and design for developers
Outcome
The IBM Multiplayer Assessment Tool houses various insights and recommendations that the user will be able to send via email to other team members to accomplish an organization's alignment.